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NOCTIS PALACEHOTEL & CASINO

Legal

Privacy Policy.

Last reviewed: July 1, 2026. This policy explains what we collect, how we use it, and the choices you have as a guest of Noctis Palace.

1. Who we are

NOCTIS PALACE ("Noctis Palace", "we", "us") operates a hotel and casino destination at 1 Palace Approach, Meridian District. We act as the controller of the personal information described in this policy.

2. Information we collect

We collect information you provide when you make a reservation (name, contact details, arrival and departure dates, room preferences, payment information); information generated during your stay (folio charges, dining and gaming activity where you've enrolled in a rewards program); and information collected automatically when you visit this website (device identifiers, session activity, and cookies described below).

3. How we use information

  • To confirm reservations and prepare your arrival.
  • To personalize your stay — dining preferences, accessibility needs, and communication style.
  • To manage the Noctis Circle rewards program (only if you've enrolled).
  • To comply with age-verification, anti-money-laundering, and gaming-regulator obligations.
  • To send information about upcoming residencies, tastings, and offers — only where you've opted in.
  • To operate and improve the property, including CCTV in public areas for safety and dispute resolution.

4. Sharing

We do not sell personal information. We share limited information with vetted processors (reservation systems, payments, email delivery), with public authorities where the law requires it, and with affiliates involved in operating the destination.

5. Data retention

We retain reservation and folio records for the period our regulators require (typically five years) and rewards data for the life of your enrolment. You may request deletion of data that is not subject to a legal retention requirement.

6. Your choices

You may, at any time:

  • Request a copy of the data we hold about you.
  • Ask us to correct inaccurate information.
  • Withdraw consent for marketing communications.
  • Request deletion of information that is not part of a legal retention obligation.
  • Ask us to enforce a responsible-gambling self-exclusion — see our Responsible Gambling page.

Reach us at reservations@staynoctis.com.

7. Cookies

This site uses a small number of first-party cookies to remember your age-gate acknowledgement, cart state on the reservation flow, and anonymized analytics. You may disable cookies in your browser at any time — some features will not work without them.

8. Children

Our services are not directed to anyone under the age of 18. We do not knowingly collect information from anyone below the required age.

9. Changes to this policy

We update this policy from time to time. Material changes will be reflected in the "Last reviewed" line above and, where required, communicated directly to guests.